Shipping & Returns

Shipping rates for addresses in the US are as follows:

purchases totaling $1 to $6.00 = $1.75 shipping

purchases totaling $6.01 to $29.99 = $7.95 shipping

purchases totaling $30 to $74.99 = $11.95 shipping

purchases totaling $75 and over = $16.00 shipping

 

For shipping to Canada, add $17 to standard shipping rates.

For shipping to all other countries, add $42 to standard shipping rates.

Additional duties, customs or handling fees may apply to international orders. We will contact you prior to shipment in this event.

 

Rush shipping may be available; please contact us at 800.397.4156 or email us here to discuss your specific needs.

 

When will my order ship?


In-stock items are usually shipped within forty-eight hours. Custom items such as plaques, certificates and embroidered apparel will usually ship within two to three weeks. For orders that combine in-stock and custom items, we will ship all items in your order together once your custom items are ready.

All rings are handcrafted to order and can take as much as four weeks to ship.

All embroidered items are custom-sewn to order. Some items may be back-ordered from time to time, and may take longer to produce. We will attempt to contact you if the item you ordered is back-ordered, and allow you the option of a refund or a color change, or if you prefer, you may wait for your item.

 

When will my order arrive?

You should expect to receive your order in 5 to 10 days from shipment.

 

Can I get my items more quickly?


Some rush options are available. Please call us at 800.397.4156 to inquire.

 

How are shipping and handling charges determined?


They are based on the merchandise total shipped to a single address.

 

Easy Returns

At Fox Imaging, we want you to shop in confidence knowing that your purchase is always 100% Satisfaction Guaranteed. If, for any reason, at any time within 90 days of the original purchase, you choose to return your selection, we'll cheerfully refund the purchase price, help you with an exchange, or credit your account. Please include a copy of your order confirmation so we can properly process your return. Books must be in new condition.

 

Return items to Fox Imaging, LLC, 98 High Street, Tilton, NH 03276

 

If you have any questions, please call us toll-free 800.397.4156 and one of our knowledgeable staff will be happy to assist you.

 

If you no longer have your order acknowledgment, give us a call and we will figure it out.

 

If the item you're returning was a gift, please include the name and address of the person who sent you the gift. This information will assist our Returns department in locating your order and expediting your request.

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